---
description: See our list of the best rated Customer Satisfaction Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Satisfaction Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)

# Customer Satisfaction Software

Canonical: https://www.getapp.za.com/directory/1029/customer-satisfaction/software

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## Products

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (945 reviews) — Interactive form builder for data collection
2. [Zoho CRM Plus](https://www.getapp.za.com/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
3. [ReverseLogix](https://www.getapp.za.com/software/2067334/reverselogix) (0 reviews) — Smarter returns. Better business.
4. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10427 reviews) — Online survey and feedback collection platform
5. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
6. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
7. [Pipedrive](https://www.getapp.za.com/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
8. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) — Cloud-based form builder tool for digital forms.
9. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
10. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews) — Customer review management platform for online businesses
11. [Intercom](https://www.getapp.za.com/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
12. [SurveyLegend](https://www.getapp.za.com/software/106501/surveylegend) — 4.6/5 (963 reviews) — Mobile-friendly survey management platform
13. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (914 reviews) — AI-enabled solution to streamline business communication
14. [TeamSupport](https://www.getapp.za.com/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
15. [Sogolytics](https://www.getapp.za.com/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.
16. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
17. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
18. [Weave](https://www.getapp.za.com/software/121867/weave) — 4.3/5 (668 reviews) — Customer communication and appointment scheduling solution
19. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
20. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
21. [CXone Mpower](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
22. [Hotjar](https://www.getapp.za.com/software/101789/hotjar) — 4.6/5 (539 reviews) — Digital experience insights for any business selling online
23. [Podium](https://www.getapp.za.com/software/109297/podium) — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
24. [monday CRM](https://www.getapp.za.com/software/2056613/monday-crm) — 4.7/5 (453 reviews) — Customer relationship management solution
25. [Zoho Survey](https://www.getapp.za.com/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Cloud-based tool for creating and manging surveys

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## Related Categories

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [NPS Software](https://www.getapp.za.com/directory/1963/nps/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software)
- [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1029/customer-satisfaction/software> |
| de-AT | <https://www.getapp.at/directory/1029/customer-satisfaction/software> |
| en | <https://www.getapp.com/customer-management-software/customer-satisfaction/> |
| en-AE | <https://www.getapp.ae/directory/1029/customer-satisfaction/software> |
| en-AU | <https://www.getapp.com.au/directory/1029/customer-satisfaction/software> |
| en-CA | <https://www.getapp.ca/directory/1029/customer-satisfaction/software> |
| en-GB | <https://www.getapp.co.uk/directory/1029/customer-satisfaction/software> |
| en-IE | <https://www.getapp.ie/directory/1029/customer-satisfaction/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1029/customer-satisfaction/software> |
| en-SG | <https://www.getapp.sg/directory/1029/customer-satisfaction/software> |
| en-ZA | <https://www.getapp.za.com/directory/1029/customer-satisfaction/software> |
| es | <https://www.getapp.es/directory/1029/customer-satisfaction/software> |
| es-CL | <https://www.getapp.cl/directory/1029/customer-satisfaction/software> |
| es-CO | <https://www.getapp.com.co/directory/1029/customer-satisfaction/software> |
| es-MX | <https://www.getapp.com.mx/directory/1029/customer-satisfaction/software> |
| fr | <https://www.getapp.fr/directory/1029/customer-satisfaction/software> |
| fr-BE | <https://fr.getapp.be/directory/1029/customer-satisfaction/software> |
| fr-CA | <https://fr.getapp.ca/directory/1029/customer-satisfaction/software> |
| nl | <https://www.getapp.nl/directory/1029/customer-satisfaction/software> |
| nl-BE | <https://www.getapp.be/directory/1029/customer-satisfaction/software> |
| pt | <https://www.getapp.com.br/directory/1029/customer-satisfaction/software> |
| pt-PT | <https://www.getapp.pt/directory/1029/customer-satisfaction/software> |

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