---
description: See our list of the best rated Customer Service Software. GetApp provides South African business users information on software reviews, prices and features for a tailored software solution.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Service Software - Prices & Reviews | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)

# Customer Service Software

Canonical: https://www.getapp.za.com/directory/231/customer-service/software

Page: 1 / 19\
Next: [Next page](https://www.getapp.za.com/directory/231/customer-service/software?page=2)

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## Products

1. [Vision Helpdesk](https://www.getapp.za.com/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
2. [Zoho Desk](https://www.getapp.za.com/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
3. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
4. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews) — All in one business management workspace
5. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
6. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
7. [Webex Suite](https://www.getapp.za.com/software/10375/webex) — 4.4/5 (7396 reviews) — One app for everything. And everyone.
8. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
9. [Zendesk Suite](https://www.getapp.za.com/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
10. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2003 reviews) — AI-powered cloud-based business management suite
11. [ScreenConnect](https://www.getapp.za.com/software/102389/connectwise-control) — 4.7/5 (1895 reviews) — Remote meeting platform for resolving customers' queries
12. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
13. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
14. [Odoo](https://www.getapp.za.com/software/102445/odoo) — 4.2/5 (1294 reviews) — All-in-one open-source business software
15. [Intercom](https://www.getapp.za.com/software/91379/intercom) — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
16. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
17. [Act\!](https://www.getapp.za.com/software/91203/act) — 3.9/5 (857 reviews) — More than CRM - Your total relationship solution.
18. [TeamSupport](https://www.getapp.za.com/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
19. [Salesforce Service Cloud](https://www.getapp.za.com/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
20. [Talkdesk](https://www.getapp.za.com/software/100659/talkdesk) — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
21. [Apptivo](https://www.getapp.za.com/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM solution for managing customer accounts
22. [Lime Connect](https://www.getapp.za.com/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
23. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
24. [CXone Mpower](https://www.getapp.za.com/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
25. [SolarWinds Service Desk](https://www.getapp.za.com/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software

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Next: [Next page](https://www.getapp.za.com/directory/231/customer-service/software?page=2)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.za.com/directory/231/customer-service/software)
- [All Categories](https://www.getapp.za.com/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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